Privacy Policy

Privacy Statement for Shibaura Machine Company, America

This Privacy Statement applies to the online information gathering and data sharing practices of Shibaura Machine Company, America (Shibaura) for this Web Site only and does not apply to other Shibaura affiliates or our parent company, and such entities may have their own privacy policies.

Your privacy is important to Shibaura. This statement provides you with information about the type of personally identifiable information that is gathered and tracked, how the information is used, and with whom the information is shared. In general, you can visit Shibaura on the web without providing any information about yourself. However, there might be times when we may need information from you or we obtain information about you when you or others provide us with such information.

Collection of Personal Information
We may collect your name, address, e-mail address, domain name, phone number, user IDs and passwords, billing and transaction information, credit card and other personally identifiable information about you (personal information) and the products or services you purchase or obtain from us. This information is collected, in general, from information you provide to us when you purchase our products or services, when you complete a registration card, through your survey responses or rebate forms, and through your filling out and submitting web forms requesting information from Shibaura.

Use and Sharing of Personal Information
We do not sell your personal information. We may use your personal information to contact you about products you have purchased, inform you of product and service opportunities that may be of interest to you, to conduct market research regarding Shibaura products or services, to customize the content of our web site for you, to support and enhance our communications with you, or for other business purposes. We may share your personal information outside of the Shibaura family with companies that perform marketing or other services on our behalf and at our direction. We may engage third parties to help deliver Shibaura banner ads and other online communications. These companies may collect and use information about you to help us better understand our offers, promotions and types of advertising that appeal to our customers. Third party service providers and suppliers are required to keep confidential the information received on behalf of Shibaura and are not to use it for any purpose other than to carry out the services they are performing for us. We may enhance or merge your information collected online with other information you provide us through other sources including but not limited to product registration, call centers, rebate programs, sweepstakes, or surveys, or data from third parties for purposes of marketing products or services to you.

We may also share personal information in connection with law enforcement, fraud prevention, and other legal action, or if Shibaura reasonably believes it is necessary to do so to protect Shibaura, its customers or the public.

Cookies and Various Technologies
We use technology to help us deliver customized visitor experiences and understand trends and patterns.

At Shibaura, we primarily use “cookies” to help us determine which product, service or support information may be appropriate for you and to help us maintain an efficient shopping experience for you at our online store.

You can set your browser to notify you before you receive a cookie from Shibaura or to turn off cookies completely. If you do so, however, some areas of our site may not function properly.

Information Security
Shibaura protects the quality and integrity of your personal information in accordance with commercially reasonable standards. We use industry-standard encryption technologies when transferring and receiving credit card numbers to help us keep your information secure.

If you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone.

You should be diligent about maintaining the secrecy of your passwords and your account information. If you notice any inaccuracies in your personal information, please contact us immediately. While Shibaura strives to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us.

Third Party Web Sites
This Shibaura Site contains links to other third party web sites that are not operated by us. We are not responsible for the privacy practices or the content of such third party web sites. The information practices of those third party web sites are not covered by this Privacy Statement. Other Shibaura co-branded web sites may also operate under their own privacy and security policies.

Children’s Privacy
Shibaura does not seek to collect personal information about children through its Web site. If you are under the age of 18, please do not provide any personally identifiable information to us through this website.

Notification of Changes
From time to time, we may choose to change our privacy practices and this Privacy Statement. We will notify you of material changes to the Privacy Statement by posting a revised Privacy Statement at this Web Site. We recommend that you check back at this Web Site on a periodic basis to review the then current Privacy Statement.

Questions regarding our privacy statement
If you have any questions about this Privacy Statement or our privacy practices, please contact us at: